Privacy and Policy

Golden Healthwave (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services. By providing your information, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

  • Personal Details: Name, email address, and mailing address (to ship pedometers/products and send resources).

  • Health Interests: Preferences related to health topics such as walking and nutrition.

  • Technical Data: Website usage information collected through cookies and analytics tools, including IP address and browser type.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To fulfill your requests, such as shipping pedometers or providing educational materials.

  • To communicate updates, newsletters, and information about our programs (only if you have opted in).

  • To improve our website, services, and community initiatives.

  • To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Consent

By submitting your personal information, you provide your informed consent to the collection, use, and disclosure of your information as described in this policy. You may withdraw your consent at any time by contacting us (see Section 8).

4. Third-Party Services and Cross-Border Transfers

We use trusted third-party service providers to help operate our website and deliver services, including:

  • Google Analytics for website traffic analysis. These services may collect information via cookies but do not identify individual users. Learn more at Google Analytics Privacy Policy.

  • Email Service Providers to send newsletters and updates (only to those who opt in).

Some of these service providers may be located outside Canada, including the United States. When your personal information is transferred internationally, we take steps to ensure it is protected in accordance with this policy and applicable laws.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze site usage. You can manage or disable cookies through your browser settings; however, some features of the site may not function properly without cookies.

6. Email Communications and CASL Compliance

If you opt in to receive emails from Golden Healthwave, you consent to receive electronic messages related to our programs and initiatives. You may unsubscribe at any time by clicking the unsubscribe link included in every email. We comply with the Canada Anti-Spam Legislation (CASL) and ensure all communications include our contact information.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system can guarantee absolute security.

8. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information held by us.

  • Request corrections to your personal information.

  • Withdraw consent to the collection, use, or disclosure of your personal information (subject to legal or contractual restrictions).

  • Request deletion of your personal information where appropriate.

To exercise these rights or for any privacy-related inquiries, please contact us at:

Email: info@goldenhealthwave.com

We will respond to your request within a reasonable time frame.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your information is securely deleted or anonymized.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the new effective date. Significant changes will be communicated to you via email or a notice on our website.

Thank you for trusting Golden Healthwave with your information. We are dedicated to protecting your privacy as we work together to promote healthy living.